The general policies and practices for delivering online ADU Services and other paid services provided on this platform are listed below showing detailed terms, specification, and representations of the accuracy of all information provided in these services. All services provided by the platform are online services and while members of our team may provide assistance and answer questions about your use of our online services, any information provided should not be construed as certain or accurate without verification by licensed third party professionals and or local code enforcement offices.
The Property Report service provides specific information gathered on behalf of the customer for a subject property from the applicable local jurisdiction and other resources assumed to be reliable by the platform. This information includes direct calls, emails and visits to local city and county offices by operators of the platform. These visits and communications are intended to locate property records, verify the applicable zoning district, development standards, and attempt to identify any possible hindrances or potential barriers to approval for development of the subject property. The platform's operators will make good faith attempts to gather accurate information through these efforts and to return the information, whether raw or summarized, in a clear and understandable form. Operators will also make efforts to answer any specific questions customers may ask during order confirmation or after, though platform operators cannot guarantee the results of these efforts. If operators determine that no viable form of ADU or other accessory living unit may be reasonably permitted on the property, the customer will only be charged the initial 20% confirmation fee for the order. In this case, a platform operator will notify the customer via phone call or email, the platform will halt processing of the report, and the final 80% balance will be voided and will not be charged to the customer's payment method. Property Reports will be returned electronically via email to the customer within 3-5 business days from date of order confirmation and be immediately available for viewing and download at the customer's discretion.
The Design Report service provides three or more customized project design concepts as well as all the same information and processes that are included in the Property Report. Project designs will be customized to the general requests of the customer, applicable codes, and the attributes of the property to show a conceptual use of space, site layouts, existing structures and the proposed construction or conversion project. Customers may provide example layouts, photos, drawings or other materials which may help guide platform drafters in their design process for the order. Once the initial design concepts are completed, they will be returned to the customer via email within 5-10 business days from order confirmation and will be immediately available for viewing and download. A follow up design call will be scheduled to review the designs provided, answer questions and take reasonable requests of updates to the designs provided in order to accommodate an iterative process and help the customer visualize their project at a high level. The objective of these iterations will be to narrow down options and define the proposed project to a point where it can be reasonably estimated for cost of construction. While the platform strives to serve all customer requests for design updates, platform drafters will reserve the right to reject requests for design updates when, for example, such requests may be overly difficult to provide, updates may make the project unfeasible, or if customer requests become unreasonably frequent or unclear. Timelines to deliver updates to completed design reports will be provided on a case by case basis, though our drafters will strive to meet timelines provided. Typical updates require 2-3 business days following a customer's request.
The Permit set service provides customers with a flexible drafting service that aims to draft construction documents required for project permitting and construction within predictable timelines and at rates agreed to prior to drafting work being initiated. Upon finalization of a project design which is desired by the customer to be drafted into a Permit Set, platform drafters will review the project for complete quotation of Permit Set services. It should be noted that not all projects will be offered Permit Set services for drafting of project blueprints. Additionally Permit Sets are not made available to customers for order until after a design report has been completed and reviewed by the platform drafting team. Permit Sets will be delivered electronically via email to customers within 10-20 business days from date of order confirmation.
Note that it is typical that Housable team members for the project visit the project site during the processing period in order to confirm relevant dimensions, consult with the customer about the design documents, and gather other project related information.When a site visit is necessary, the customer will be notified within not less than 3 business days of the setting of their site visit and the drafter will make reasonable efforts to accommodate the scheduling needs of the customer for their visit. The visit should typically take between 1-2 hours and the drafter will need access to any areas of the property where the project will be located and where utility lines and connections are or will be located. On site visits may be included in the cost of an ADU Permit Set order or they may be an Add-On fee. This depends on the specific circumstances of the project, so ask your Housable representative if your ADU Permit Set quote should include an on-site visit.
Standard ADU Projects:
Projects that are located on a single family property and comply with the general statewide standards for ADUs as outlined below are priced as Standard Projects.
Pricing Offered: Fixed price quote between $1,900-3,900, including revisions.
Premium ADU Projects:
Projects which do not fall within the Standard Projects guidelines above are priced as premium projects that do not fall within the guidelines for. Essentially, these are more complicated, more labor intensive, or riskier projects.
Examples of “Premium Projects”:
Pricing Offered: Base price between $1,900-3,900 + add-on fees for change requests, revisions and third party services.
Permit Set Drafting Phases
Orders placed for ADU Property Reports and Design Reports will be charged 20% of the total order price when the order is placed and the remaining 80% balance will be charged on delivery (COD) to the original payment method once the order has been delivered. ADU Permit Sets follow the drafting phase schedule shown above and will be charged in three installments, 20%, 30% and 50% upon final preparation for submission. All payments are processed using Stripe's secure checkout system which accepts all major credit and debit cards. Pricing for services is quoted based on local property attributes, market values, zoning restrictions for ADUs and other local factors. Price quotations for ADU Services are made individually for each property and may be changed for future orders you place.
Specific pricing for revisions, change orders, specical project types:
Customers may also elect to post their project to the Housable ADU Marketplace. Housable will work to connect homeowners to qualified contractors in their area. Qualified denotes that a contractor is licensed B (general) contractor with the California Department of Consumer Affairs Contractor State License Board (CSLB) or other similar state body in other states where Housable may conduct business. Additionally, Housable verifies that the contractor is bonded and insured, and performs a review of online reviews and other sources to verify that the contractor has not conducted any behavior which Housable deems to be unethical or is illegal. When possible, Housable will also review any outstanding litigation against a contractor as grounds to exclude them from the Marketplace.
Housable will connect the homeowner with several contractors to bid on their project, but Housable does not select contractors on behalf of its customers. It is therefore the responsibility of the homeowner to properly vet a contractor prior to selecting them to begin construction. Housable may provide information such as a bid analysis report to summarize information contained within bids received from multiple contractors. This report and other communication regarding bids is for informational purposes only and does not constitute an endorsement of a particular contractor for a project. The homeowner is responsible for final vetting and selection of the contractor, and any disputes during or after construction shall be resolved between Homeowner and Contractor directly as stipulated in any bid or contract signed between those two parties. Housable does not bear liability for any construction disputes between Homeowner and Contractor.
As design technology, GIS, public property information, and housing laws have advanced in recent years, it has become possible to evaluate, design, specify and permit smaller residential dwelling projects, such as ADUs, in more efficient ways that save customers time and labor costs, without sacrificing customization. The platform with its operators, and its drafters use extensive property analytics and software services to process orders for ADU Services - including architectural design systems, local zoning and permitting information, county level property information, and other internally developed software systems. Please note that our software services for ADU design, permitting and information provided in reports, design or drafting services and/or phone consultations about the information provided should not be used as the basis to make any development or investment decision. The platform and those working to deliver these services shall be limited from liability beyond the total price quoted by and paid to Housable the customer (less confirmation fees) of the services provided by Housable. Services for feasibility, design and drafting in California is provided in accordance with regulation BPC CA Code: Chapter 3. Architecture: Article 3. Section 5537(a)(1).
All software developed by Housable or developed on-top of third-party software that is used to provide ADU services to homeowners is proprietary to Housable and considered intellectual property. Any attempts to use Housable’s services to copy software will result in the immediate termination of services and potential litigation.
Housable will not share your information with any third parties without your acceptance. This includes data shared directly on our platform, or via email, phone, or other methods of communication with our team. The platform does provide customers with functionality to share project information stored in the platform via private URLs, email, call and sms notification, but such services are only used at a customers discretion. This means that we will not pass customer information to third-party party professionals without the customer's knowledge. Please make us aware of any issues or suspicious activity you may encounter while using the platform. Send emails regarding unwanted third party contacts to firstname.lastname@example.org and a platform operator will follow up to address the issue promptly.
Mutual Confidentiality of Services: By using Housable's free and paid services you agree to maintain mutual confidentiality of such services. We will not share your information provided with third parties or publically without your prior consent and you mutually agree to do the same with information, findings and materials provided to you by Housable services.
Many of our web services rely on modern internet security technologies such as cookies, analytics and other web tools in order to enhance the services we deliver and keep them secure. Please be advised that these systems are critical to the effective, timely and reliable delivery and improvement of the information and services provided on the platform. Any information we collect from these systems will only be used for internal processes and will not be made available to any third-party parties without your knowledge.
Our company and individual members of our team do reserve the right to refuse providing drafting, design or permitting services to anyone. While we rarely exercise this right, by buying our services, you agree to respect members of our team, our partners, contractors and others who we do business with in connection with the delivery of our services to you. Any actions or language which may make members of our team uncomfortable or disturb their ability to deliver services to customers will not be tolerated and may result in discontinuation of services. Additionally, you also agree that any request for members of our team to circumvent building codes, zoning codes or other regulations may result in discontinuation of services.
Our Service may contain links to third-party web sites or services that are not owned or controlled by housable.com. We have have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites or services. We will, however, try to make it as clear as possible whenever you are leaving any of our domains to a third-party party website. We are also committed to ensuring that all third-party resources we refer to are of the highest standard of quality for all who use our service.
Housable incorporates the use of third-party party APIs such as Google Maps, Bing Search, Zillow, Stripe Payments and others. By using Housable services, you may from time to time be using these services as well.
The platform reserves the right, at its discretion, to modify or replace these terms at any time. If a revision is material enough to require re-acceptance of the terms, we will attempt to provide not less than 10 business days of notice prior to any new terms taking effect. What constitutes a material change will be determined in good faith at our discretion.
Housable is providing information about specific properties that is furnished to users as a good faith estimate of the development potential of a property. You should not in any way base your development, investments, or other financial decisions on this information. We strongly advise you to consult with an industry professional, for example a lender, realtor, contractor or architect who is sufficiently licensed and insured in their field, and can work with you individually to confirm all requirements before moving forward with any real estate development or investment.
Housable ADU Services software services for ADU design and permitting is provided in accordance with regulation BPC CA Code: Chapter 3. Architecture: Article 3. Section 5537(a)(1).
Beginning July 1st, 2020 we will be adjusting our terms of service and pricing to include specific details on the extent of our permitting services, scope of work, turnaround times and the way we charge for services. Specifically, each phase of our process will undergo the following changes:
Design Reports: Project design concepts must resemble actual ADU projects which are allowed on the property as a matter of right only. Our services are intended to help homeowners build real, practical ADU projects. Requests for projects which are not clearly allowed within applicable building and zoning codes and non-ADU projects will be considered outside the scope of our services.
Permit Sets: Changes pricing for project types, quantity, and change orders.
If you have any questions about our policies and practices we've set forth above, please let us know at email@example.com. You will receive an automated message reply shortly after your message is received and if a response is requested, a member of our team will respond as soon as possible.